Being an interpreter for clients who are deaf or hard of hearing is a special and fulfilling experience that calls for sensitivity and specialized skills. In addition to translating spoken or signed language, an interpreter’s job is to help people who are deaf and hard of hearing communicate with each other. This calls for a thorough comprehension of Deaf culture, efficient communication techniques, and flexibility in a range of contexts.

This article will discuss some crucial pointers that interpreters should know to improve their efficiency and demeanor when assisting clients who are hard of hearing or deaf. These pointers will assist you in navigating the challenges of interpreting in a way that respects your clients’ needs and preferences, from knowing Deaf culture to using assistive technology and remaining impartial.

Familiarize Yourself with Assistive Technology and Communication Methods

For many people who are deaf or hard of hearing, technology is an integral part of their life because it gives them access to information and communication. You must become familiar with the typical assistive technology and communication techniques that your clients use as interpreters.

A hearing aid is among the most popular assistive devices used by people who are deaf or hard of hearing. Hearing aids can enhance one’s ability to perceive speech and other sounds by amplifying sound. Another kind of assistive technology that can give people with profound hearing loss a sense of sound is a cochlear implant. It is important for interpreters to know how these devices operate and to be ready to assist clients who use them.

Deaf or hard-of-hearing people can use a variety of communication techniques in addition to assistive devices. Many deaf people in the US communicate primarily through American Sign Language (ASL), so interpreters need to be fluent in ASL to work with deaf people. But some people who are deaf might also rely on other means of communication, like lipreading or writing. 

To guarantee successful communication, interpreters should be ready to adjust to the communication styles of their clients and employ a range of techniques. 

Additionally, interpreters ought to be knowledgeable about video relay services (VRS), which enable deaf or hard-of-hearing people to have phone conversations with hearing people via a sign language interpreter. 

Maintain Neutrality and Impartiality

Steering clear of bias and remaining impartial is one of the core tenets of interpretation. It is your responsibility as an interpreter to assist parties in communicating with one another without imposing your prejudices or opinions. When working with clients who are deaf or hard of hearing, this is especially crucial because any misinterpretation or misunderstanding could have serious repercussions.

It is essential to concentrate on accurately communicating the message being communicated, without adding or removing any information, to maintain neutrality. To make sure you are accurately capturing the speaker’s message, you must pay attention and listen intently. The speaker’s tone and feelings should also be communicated, as this can impact the message’s overall meaning.

Equality of importance is paramount, especially in delicate or affective circumstances. 

Interpreters need to make an effort to maintain objectivity and prevent their emotions from clouding their judgment. This can be difficult, particularly when the subject matter is contentious or emotionally charged. Nonetheless, preserving objectivity is crucial to gaining the clients’ trust and guaranteeing the objectivity of the interpretation.

Use Clear and Concise Language

Photo by RDNE Stock project

When providing deaf or hard-of-hearing clients with interpretation services, it is critical to use language that is clear and simple. The ability of the interpreter to accurately and efficiently communicate the speaker’s message without ambiguity or confusion is essential for effective communication.

Avoiding the use of extremely technical or complex terminology that could be confusing for the deaf or hard-of-hearing person is an important part of speaking clearly and succinctly. Instead, make an effort to speak in an understandable, plain, and simple manner. To make sure the message is understood, break down difficult ideas into smaller, easier-to-understand chunks if needed.

Paying attention to your delivery is a crucial factor to take into account when using language that is both clear and concise. To effectively communicate the meaning of the message, speak at a moderate pace, enunciate your words clearly, and utilize the proper intonation and emphasis. By doing this, you can make sure that the meaning is understood correctly and that crucial details are not lost in translation.

Furthermore, using gestures and visual cues to improve understanding can be beneficial when interpreting for clients who are deaf or hard of hearing. Particularly for clients who rely on lip reading or sign language, facial expressions, body language, and hand gestures can all be used to communicate meaning and context.

Use Visual Cues and Gestures

When working with clients who are deaf or hard of hearing, using visual cues and gestures can improve communication even more than using clear and concise language. Gestures and visual cues can be used to highlight important details, give context, and express meaning in a message.

Making use of facial expressions to communicate attitudes and emotions is one efficient way to use visual cues. Tone and intention can be conveyed through facial expressions, which are an essential component of sign language. For instance, a smile can convey agreement or friendliness, whereas a furrowed brow can convey uncertainty or worry.

Another crucial component of communication that can be utilized to improve understanding is body language. While closed or tense body language can suggest discomfort or defensiveness, open and relaxed body language can help to communicate openness and receptiveness. Building rapport and establishing a sense of connection can also be facilitated by mirroring the body language of the person you are interpreting for.

Additionally, hand gestures can improve communication, particularly when translating spoken words into sign language. Deaf or hard-of-hearing people can benefit from the clarification of meaning and increased accessibility of messages when objects, actions, or concepts are indicated with gestures. 

Finally

Language ability, cultural awareness, and empathy are all necessary when working as an interpreter for clients who are hard of hearing or deaf. You can increase your effectiveness and give your clients invaluable support by learning about assistive technology, being respectful of Deaf culture, and acting professionally.

For those who are looking for additional support, Unspoken Language Services offers interpreting services to help bridge the communication gap between the deaf and hearing communities.

Thumbnail Photo Credit to: Photo by RDNE Stock project