The Challenge
The single largest barrier between the Deaf and hearing communities is the language or the means to communicate. Many hearing individuals have very little interaction with the deaf and hard of hearing. Again, this is not because hearing individuals do not desire to communicate or learn about the deaf community; in fact, many are quite intrigued by the culture once in contact with such. However, the very thought of attempting to converse with the deaf is daunting for many, especially at special events and in the work place. Below lists three steps on how to properly hire a Sign Language Interpreter to assist with easing the language barrier.
1. Google a Local Agency
The first step to hiring a sign language interpreter is seeking out a local interpreting agency, which specializes in American Sign Language. I personally and strongly advise looking for either Deaf-owned or interpreter-owned provider. When using such owned agencies, you are ensured to receive quality interpreters with profound knowledge of Deaf culture and interpreting. These agencies specialize in providing the best resources for your deaf/hard-of-hearing consumers, making sure their experience is equal to that of your hearing patrons. Adequate and equal communication access is the ultimate goal!
2. State Your Needs
Once you have contacted this local deaf-owned or Unspoken Words Language Services, be sure to state your specific interpreting needs. This helps the agency know your exact needs in order to accommodate and provide you with a quality interpreter best suited for the event/assignment. For example, in a legal setting, it would be advantageous to hire an interpreter who could not only communicate with both attorneys and clients, but who is also mentally prepared to deliver legal information to the client regarding their case without skewing any important details.
Specify as much information as possible prior to your event so the interpreting company can find the best fit interpreter with in-depth experience. It also allows for the interpreter to become familiar with any relevant terminology. An interpreter who is knowledgeable requires less preparation, which encourages a much richer and personable interaction.
3. Culturally Profound
The Deaf or Hard of Hearing consumer want to receive the same access and quality of services your business offers to its hearing patrons. This leads to our third step within the process of hiring an interpreter. It is vital that you find an interpreter with more than a National Certification or special qualifications. The interpreter should have a strong background knowledge of Deafness, diverse field experience, and cultural competence. The whole point of hiring an interpreter is not to only aid in the communication barrier, but to culturally mediate the hearing and Deaf world. If the sign language interpreter has a profound knowledge of the Deaf Community, it will help relieve the oppression of the Deaf and Hard of Hearing individual, leaving your consumer empowered and heard.
